TEAKMOORWICK · INCLUSIVE ONLINE EXPERIENCE

Website Accessibility Statement

Thoughtful Design. Accessible Shopping. A Welcoming Experience for Everyone.

At Teakmoorwick, we believe that everyone should have the opportunity to explore our furniture collections, discover home essentials, and enjoy a convenient online shopping experience. We value accessibility, inclusion, and usability, and we strive to make our website accessible to visitors with different abilities, needs, and browsing preferences.

01. Our Commitment to Accessibility

Teakmoorwick is committed to making reasonable efforts to improve the accessibility and usability of our website for as many people as possible, including individuals with disabilities.

We recognize that accessible website design helps create a more welcoming experience for everyone, regardless of their physical abilities, sensory needs, or the technologies they use to access the internet.

We aim to consider accessibility throughout our website content, navigation, product presentation, and shopping experience.

Our accessibility efforts are ongoing. We recognize that accessibility is a continuing process and that improvements may be needed as website features, technologies, and accessibility standards evolve.

02. Accessibility Standards & Guidelines

We recognize the importance of established accessibility standards and use the Web Content Accessibility Guidelines (WCAG) as a reference when considering website accessibility improvements.

WCAG provides internationally recognized recommendations for making web content more accessible to individuals with different disabilities and more usable for everyone.

Its core principles are commonly summarized as follows:

These principles guide our accessibility efforts. This statement does not constitute a certification or guarantee that every page or feature currently conforms to a particular WCAG level.

03. Website Accessibility Features

We aim to consider the following accessibility practices as part of our website experience and ongoing improvements:

04. Assistive Technology Compatibility

We recognize that visitors may use different assistive technologies and accessibility tools when browsing online stores.

These may include:

• Screen readers and text-to-speech software.
• Keyboard-only navigation.
• Screen magnification tools.
• Speech recognition and voice-control software.
• Browser accessibility settings and operating system accessibility features.

We aim to improve compatibility with commonly used assistive technologies. However, compatibility may vary depending on the device, browser, assistive software, and third-party website components being used.

05. Accessibility of Third-Party Content

Our website may include features, applications, payment services, embedded content, or other components supplied by third-party providers.

These services may have their own interfaces, technical requirements, and accessibility features that are outside our direct control.

Although we aim to work with website tools and services that support a usable shopping experience, we cannot guarantee the accessibility of every third-party component.

If you experience difficulty using a third-party feature on our website, please contact us so that we can review the issue and help identify an appropriate alternative where reasonably available.

06. Ongoing Accessibility Improvements

Accessibility is an ongoing responsibility rather than a one-time task. We recognize that website technologies, accessibility standards, and visitor needs may change over time.

We aim to review our website experience and identify opportunities for improvement, which may include:

• Improving page structure and content organization.
• Reviewing text readability and color contrast.
• Improving navigation and interactive elements.
• Reviewing alternative text and image descriptions.
• Identifying accessibility barriers in the shopping and checkout experience.
• Considering accessibility feedback from customers and website visitors.

We will consider reasonable improvements based on the nature of the issue, technical feasibility, and applicable legal requirements.

07. Accessibility Feedback & Assistance

If you encounter difficulty accessing any part of our website, navigating a page, reviewing product information, or completing a purchase, we encourage you to contact us.

When reporting an accessibility concern, please provide the following information where possible:

• The webpage address or URL where the issue occurred.
• A description of the accessibility barrier you encountered.
• The device and browser you were using, if known.
• The assistive technology involved, if applicable.
• The type of assistance or alternative access method you may need.

Providing these details can help us better understand the issue and investigate possible solutions.

We will make reasonable efforts to review accessibility inquiries and provide assistance through our available customer service channels.

08. Alternative Ways to Receive Assistance

If a website feature or page is difficult for you to access, you may contact our customer service team for assistance with available product or order information.

Depending on the nature of your inquiry, we will make reasonable efforts to help you obtain relevant information about:

• Furniture descriptions and product specifications.
• Product dimensions and available details.
• Order status and shipping inquiries.
• Return, exchange, and refund procedures.
• Other general customer service questions.

Our goal is to help customers obtain the information they need through an available communication channel whenever reasonably possible.

09. Legal Compliance & Accessibility Rights

We recognize that accessibility requirements may arise under applicable federal, state, and other relevant laws and regulations.

We aim to consider applicable accessibility obligations when reviewing and improving our website.

Nothing in this statement is intended to waive, limit, or replace any accessibility rights or legal protections available to individuals under applicable law.

This statement describes our accessibility intentions and approach. It does not constitute an independent accessibility audit, formal certification, or guarantee of full compliance with every accessibility standard.

10. Updates to This Accessibility Statement

We may update this Accessibility Statement as our website, services, accessibility practices, and applicable legal requirements evolve.

Any updated version will be published on this page. We encourage visitors to review this statement periodically to stay informed about our accessibility efforts.

11. Contact Us

For accessibility feedback, website usability concerns, or requests for assistance, please contact our customer service team.

When contacting us, please use the subject line "Website Accessibility Inquiry" so that we can identify the nature of your request more easily.

A Welcoming Home Begins with an Open Door.

At Teakmoorwick, we believe that thoughtful living should be accessible to everyone. Thank you for helping us make our online experience more welcoming and inclusive.

TEAKMOORWICK

Timeless Living · Thoughtful Craftsmanship